Returns Policy
We are an intermediary platform that helps you discover and evaluate desk decor accessories for small workspaces. If you need to return an item, please note that the merchant or supplier from whom you obtained it handles the return process. We can assist by forwarding your request to the relevant merchant, but we do not process or approve returns directly.
Who Handles Returns
Returns are managed entirely by the merchant or supplier you purchased from. Each merchant sets its own return conditions, eligibility windows, and outcome procedures. doers.ma does not operate a return centre or process return requests independently.
Our Role as Intermediary
When you contact us at contact@doers.ma with a return query, we can forward your request to the appropriate merchant. We provide decision-support information to help you understand available options, but we cannot guarantee specific outcomes or timelines.
What You Can Expect
- Contact us with your order details and return reason.
- We send the request to the merchant or supplier.
- The merchant reviews eligibility and communicates next steps.
- Return conditions, shipping costs (if any), and refund timing depend on the merchant’s own policy.
Important Notes
doers.ma is an intermediary platform and does not act as the seller or merchant of record. All purchase, shipping, return, and warranty processes are carried out by external merchants or suppliers. Availability, pricing, and conditions vary by merchant. We may forward user requests to third-party providers for fulfilment or support. Return conditions, eligibility, and outcomes depend entirely on the specific merchant’s policy.